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Volkswagen Steals Toyota's Crown as World's Largest Automaker

The people want an empire, apparently, with that unassuming little black VW bug at the head of it.

The U.K.'s Guardian explains, "Volkswagen-Porsche has overtaken Toyota to become the world's largest car manufacturer as the German group benefits from state-backed stimulus packages around the globe." VW has "produced 4.4 million vehicles so far this year, outstripping its Japanese rival which has seen four million cars roll off production lines since January."



Ironically, VW reached the milestone in part by taking over Porsche - which it was forced to do after Porsche failed in an attempt to take over VW earlier this year.


"Of course," Autoblog notes, there is "some number play involved" in the Guardian's numbers. "We're talking about the combined entity VW-Porsche, which has built 4.4 million cars to date, which is roughly 400,000 beyond Toyota's mark. However, Toyota halved its production earlier this year and shut down all its plants in February." VW also "benefited much more than Toyota from the European cash-for-clunkers programs," though Toyota saw more sales than VW spurred by the U.S. version of the car-swap program.


The news doesn't just push Toyota down a notch. Jalopnik notes that VW has "passed Toyota and GM at the top of the heap." America's largest automaker - the world's largest just three years ago - now sits in third globally.


The change may not be permanent. The Guardian notes that Toyota "has the capacity to make 10 million vehicles a year but it expects to make seven million vehicles in 2009" as production picks back up. VW, however, may see its production increase long-term enough to stay ahead, or at least to take the title again even if it loses it later this year.


After all, Autoblog notes, "VW's also got the edge on Toyota" in the huge Chinese market, "where it has spent years introducing models."

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Volkswagen Models rank First in Total Quality Index

 Press Release

The 2009 Total Quality Awards®
Car Buyers Reveal Quality, Innovation and Love Produce Sales

For immediate release - Monday, June 29, 2009

[Adobe PDF version available]

San Diego - Volkswagen of America and Ford Motor Corporation were announced today as full-line corporate leaders in Strategic Vision Inc.'s (SVI) Total Quality Index® (TQI). Across their various brands, both corporations are consistently producing vehicles judged high in perceived quality and emotional delight, resulting in models that customers can love. Volkswagen of America also had the greatest number of TQI leaders across the segments being measured than any other brand: Rabbit, Jetta, CC, New Beetle, Tiguan and Audi A4. Ford has Focus as the leader in the popular Small Car segment.

The Total Quality Index® asks buyers to rate all aspects of the ownership experience from buying and owning to performance and driving - much more than simply counting problems. Results from studies that measure the number of problems or the overall satisfaction of a vehicle do not measure the customers' commitment to, advocacy for or loyalty to their vehicles accurately. "In today's difficult market, the difference between products that generate consideration, build brands and increase sales versus those that do not is often how much delight and love the product generates with its customers," says Dr. Darrel Edwards, Chairman of Strategic Vision.


Finally, in the Luxury categories the BMW X3 tied with the Infiniti FX and EX on Total Quality. The Mercedes S-Class has again defined luxury in its class, leading for the fourth time in the past six years. The Land Rover Range Rover is the leader in the Luxury utility segment. Many other Land Rover / Jaguar models also scored very well with models like the Range Rover Sport, Jaguar XF and Jaguar XJ scoring just below top positions in their segments.

Buyers rated the following vehicles tops in their segments:

Segment Winner(s) TQI Score
Small Car Ford Focus Sedan 877
Small Multi-Function Volkswagen Rabbit 889
Mid-Size Car Volkswagen Jetta Sedan 891
Large Car Nissan Maxima
Pontiac G8
900
899
Near-Luxury Car Volkswagen CC Sedan
Audi A4 Sedan
923
922
Luxury Car Mercedes-Benz S-Class 934
Specialty Coupe Volkswagen New Beetle 924
Premium Coupe Chevrolet Corvette Coupe 938
Minivan Honda Odyssey 865
Entry Utility Volkswagen Tiguan 914
Mid-Size Crossover Utility Toyota Venza 925
Mid-Size Traditional Utility GMC Envoy
Toyota 4Runner
859
858
Large Utility GMC Yukon XL 899
Near-Luxury Utility Infiniti FX
Infiniti EX35
BMW X3
906
904
904
Luxury Utility Land Rover Range Rover 920
Standard Pickup Honda Ridgeline 874
Full-Size Pickup Dodge Ram 1500 899


*2008 Total Quality Award® winner

"We know Total Quality is strengthened by delighting customers and getting them to love you. We stand ready to include love in all the work that we do since measuring love is the next step in discriminating between winning and losing in today's competitive environment," states Dr. Edwards. "Since 1999, our exploratory studies have shown that the power of love wins customers, creates advocacy, strengthens commitment, and builds loyalty. It is critical how we measure quality, delight and love if we are going to be able to help companies deliver."

The Total Quality Index® was calculated from 20,101 buyers who bought 2008 & 2009 models in September to December of 2008. Strategic Vision has presented Total Quality Awards® annually since 1995. Since its foundation in 1972 and incorporation in 1989, Strategic Vision has studied consumer and constituent decision-making for a wide variety of clients, including most auto manufacturers, Coca-Cola, American Airlines, Procter and Gamble, the White House, 10 Downing Street, and many advertising agencies. Its unique expertise is identifying consumers' motivational hierarchies, including the values, emotions, and images that shape perceptions and behavior. The firm's in-depth Discovery Interviews and ValueCentered Surveys provide comprehensive, integrated and actionable outcomes, linking behavior to attributes to consequences to values and emotions to images. For more information please visit www.strategicvision.com.

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News and Events

Volkswagen Steals Toyota's Crown as World's Largest Automaker
From Yahoo Autos:  Sean Tucker  The people want an empire, apparently, with that unassuming little ...
Volkswagen Models rank First in Total Quality Index
 Press Release The 2009 Total Quality Awards® Car Buyers Reveal Quality, Innovation and Love Produce ...